Legal

Platform policies and legal documents for LetzCharter, operated by LetzCharter, LLC.

Terms of Service

Rules and guidelines for using the LetzCharter marketplace. Covers customer and operator terms, payments, liability, and dispute resolution.

How we collect, use, and protect your personal information. Covers data retention, third-party services, and your rights.

How we list real transportation operators using public business information, how to claim your listing, and how to opt out.

Remove or correct a public operator listing. We hide the listing immediately on verification and resolve within 5 business days.

No paid placement, no pay-to-rank, no hidden boosts. The current pilot-era ranking algorithm, and what will change as booking data accrues.

Default cancellation timeframes and refund percentages. Operators may set custom terms displayed before booking.

We use only essential cookies. Our analytics (Umami) is cookie-free. No advertising or tracking cookies.

Plain-language FTC disclosure about the hotels, activities, and travel essentials we link to. We only partner with services that fit group trips.

All documents should be reviewed by qualified legal counsel. These are provided as frameworks and are not legal advice.